United Bank Limited (UBL) is looking for a highly skilled and experienced technical operations manager to join its information technology division. If you have a solid background in banking technical operations, cloud infrastructure, and ticketing systems, this could be the perfect opportunity for you to advance your career. Here’s what you need to know about this exciting role.
Job Summary
As a Technical Operations Manager at UBL, you will play a critical role in ensuring the smooth and efficient operation of our banking technology systems and services. You will be responsible for leading DevOps initiatives, managing cloud infrastructure, and ensuring that all technology services are highly available, performant, and reliable.
Key Responsibilities
In this role, you will:
- Make sure there is high availability:
Maintain the performance, reliability, and availability of all banking technology services.
- Lead DevOps Initiatives:
Streamline development and operations processes through effective DevOps practices.
- CI/CD Pipeline Management:
Implement and manage continuous integration and continuous deployment (CI/CD) pipelines to support rapid and reliable software deployment.
- Cloud Infrastructure Management:
Optimize cloud infrastructure for cost-efficiency and scalability, overseeing the migration and integration of on-premises systems to the cloud.
- Ticketing System Oversight:
Implement and manage ticketing systems to ensure efficient tracking and resolution of issues.
- SLA Standards Development:
Develop and enforce Service Level Agreement (SLA) standards for incident response and resolution.
- Cross-Department Collaboration:
Work closely with development, security, and business teams to align operations with business goals.
- Stakeholder Communication:
Provide regular updates on operational status and projects to stakeholders.
Requirements
| Attribute | Details |
| Location | Onsite |
| Industry | Banking / Information Technology |
| Role | Technical Operations Manager |
| Degree Level | Bachelor’s degree in computer science, IT, or a related field |
| Experience Required | 5+ years in technical operations (banking/financial services) |
| Skills Required | DevOps, Cloud Infrastructure (AWS, Azure, GCP), Ticketing System |
| Employment Status | Full-time |
| Application Deadline | Sep,10, 2025 |
Why UBL?
UBL offers a dynamic and challenging work environment where your skills and expertise will be valued. This is a great opportunity to contribute to the success of a leading financial institution while advancing your career in the field of technical operations.
How to apply
If you meet the qualifications and are ready to take on this exciting challenge, we encourage you to apply. Please ensure that you are able to commute to the job location, as this position requires working onsite.
Don’t miss this chance to join UBL’s IT division as a Technical Operations Manager.
