We are hiring motivated and customer-focused people for call center jobs in Lahore. No experience is needed, and we will provide training. This is a great chance to grow your career in customer service.
Job Overview
As a Call Center Representative, you will be responsible for handling inbound and outbound customer calls, providing assistance, resolving inquiries, and ensuring customer satisfaction. You will play a key role in delivering excellent service and building positive relationships with customers.
Key Responsibilities
- Customer Support:
Answer customer queries via phone calls, providing information and resolving issues efficiently. - Problem Solving:
Handle customer complaints and troubleshoot issues in a timely manner, ensuring customer satisfaction. - Sales and Retention (Optional):
Assist customers with product or service inquiries, and where applicable, help with sales or retention activities. - Record Keeping:
Maintain accurate records of customer interactions and transactions using the call center’s software system. - Compliance:
Adhere to company policies, procedures, and performance standards.
Eligibility Criteria Call center jobs in Lahore
- Education:
Minimum Intermediate (FA/FSc or equivalent). Bachelor’s degree holders are preferred. - Experience:
Prior experience in a call center or customer service role is an advantage, but not required. - Skills:
Strong communication skills in English and Urdu, problem-solving abilities, and basic computer skills. - Age Limit:
18 years and above. - Shift Availability:
Must be available for day or night shifts, depending on the requirements.
Job Details
- Location:
Lahore - Employment Status:
Full-Time
Shift Timings:
Morning, Evening, and Night shifts available.
Compensation and Benefits
- Salary:
Competitive salary package with performance-based bonuses. - Benefits:
Medical insurance, paid time off, and opportunities for career advancement. - Work Environment:
Friendly and professional environment with continuous learning and growth opportunities.
Why Join Us?
This is your chance to become a part of a dynamic team where you can develop your communication and problem-solving skills. Whether you are looking for full-time work or a flexible part-time role, this job offers opportunities for personal and professional growth in the thriving call center industry.
Application Process
If you are interested in joining our team as a Call Center Representative, Apply Now
